What is key figure in SAP SRD-CC-ANA - CRO-Analytics?

SAP Term: key figure

• Component: SRD-CC-ANA

• Component Name: CRO-Analytics

• Description: A field according to which values are selected. Key figures are numeric values that have a unit of measure or currency assigned. Examples include Invoice Net Value and Purchase Order Quantity.

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• Key Concepts: 
  A key figure is a numerical value used in SAP software to measure and analyze data. It is used in the SRD-CC-ANA CRO-Analytics component to measure and analyze data related to customer relationship management (CRM). Key figures are used to track customer behavior, such as customer loyalty, customer satisfaction, and customer engagement. 
  
  How to use it: 
  Key figures can be used to track customer behavior over time. They can be used to identify trends in customer behavior, such as changes in customer loyalty or satisfaction. They can also be used to compare customer behavior across different segments or regions. 
  
  Tips & Tricks: 
  When using key figures, it is important to ensure that the data being tracked is accurate and up-to-date. It is also important to ensure that the key figures are being used in the most effective way possible. For example, if a key figure is being used to track customer loyalty, it should be tracked over a long period of time in order to get an accurate picture of customer loyalty. 
  
  Related Information: 
  Key figures are just one of many tools available in SAP software for measuring and analyzing data related to CRM. Other tools include predictive analytics, machine learning algorithms, and natural language processing. These tools can be used in combination with key figures to gain a more comprehensive understanding of customer behavior.