What is 'subsequent delivery free of charge' in SAP SD - Sales and Distribution?

subsequent delivery free of charge - Overview

• Component: SD

• Component Name: Sales and Distribution

• Description: A sales document used in complaints processing for making a later delivery of goods to the customer at no charge. &EXAMPLE& You can create a subsequent delivery free of charge if a customer receives too few goods, or if the goods have been damaged during s hipment. The system uses the subsequent delivery free of charge to create a delivery.

subsequent delivery free of charge - Details

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  Key Concepts: 
  Subsequent delivery free of charge is a feature in SAP Sales and Distribution (SD) that allows customers to receive additional goods without incurring any additional costs. This feature is typically used when a customer has already purchased a certain amount of goods and then requests additional goods at a later date. 
  
  How to use it: 
  In order to use this feature, the customer must first make an initial purchase of goods. Once the initial purchase is made, the customer can then request additional goods at a later date. The customer will not be charged for these additional goods, as they are considered to be part of the original purchase. 
  
  Tips & Tricks: 
  When using this feature, it is important to ensure that the customer is aware that they will not be charged for any additional goods they request. Additionally, it is important to keep track of the original purchase and any subsequent deliveries in order to ensure that all orders are fulfilled correctly. 
  
  Related Information: 
  This feature is related to other features in SAP SD such as delivery scheduling and delivery block. Delivery scheduling allows customers to specify when they would like their orders to be delivered, while delivery block prevents customers from receiving certain types of goods until certain conditions are met.