What is returns in SAP SD - Sales and Distribution?

SAP Term: returns

• Component: SD

• Component Name: Sales and Distribution

• Description: A sales document used in complaints processing when a customer returns goods. If the customer returns damaged goods, or goods that were delivered for sale on approval, you can enter a return in the system. The return causes the system to create a: Returns delivery to register that the goods have been received, and post the goods to stock, for example, blocked stock Credit memo when you have checked the goods and approved the complaint

Smart SAP Assistant

• Key Concepts: 
  Returns in SAP Sales and Distribution (SD) refer to the process of returning goods to the vendor or supplier. This process is initiated when a customer returns goods that they have purchased from the vendor. The goods are then sent back to the vendor, who then issues a credit note to the customer for the returned goods. 
  
  How to use it: 
  In SAP SD, returns are handled through the Return Delivery process. This process involves creating a return delivery document, which is used to track the returned goods and their associated credit note. The return delivery document is then used to create an invoice for the customer, which is used to issue a credit note for the returned goods. 
  
  Tips & Tricks: 
  When creating a return delivery document in SAP SD, it is important to ensure that all of the necessary information is included in the document. This includes the customer’s name, address, and contact information, as well as any relevant product information such as product codes and quantities. 
  
  Related Information: 
  For more information on returns in SAP SD, please refer to the SAP Help Portal or contact your local SAP support team. Additionally, there are many online resources available that provide detailed instructions on how to use returns in SAP SD.