1. SAP Glossary
  2. Sales and Distribution
  3. return-to address


What is return-to address in SAP SD - Sales and Distribution?


SAP Term: return-to address


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  • Key Concepts: Return-to address is a feature in SAP Sales and Distribution (SD) that allows customers to return goods to a specific address. This address is usually the vendor’s address, but it can also be a third-party address. The return-to address is stored in the customer master record and can be used for all sales documents related to the customer.
    How to use it: To set up a return-to address, go to the customer master record in SAP SD. Under the “Addresses” tab, select “Return-to Address” and enter the desired address. This address will then be used for all sales documents related to the customer.
    Tips & Tricks: It is important to ensure that the return-to address is accurate and up-to-date. If the customer returns goods to an incorrect address, it can lead to delays in processing the return and potential losses for both parties.
    Related Information: The return-to address feature is closely related to SAP SD’s returns processing functionality. This functionality allows customers to easily return goods and receive credit or replacement items in a timely manner.

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