What is repair order in SAP SD - Sales and Distribution?

SAP Term: repair order

• Component: SD

• Component Name: Sales and Distribution

• Description: A sales document used for recording all business processes for processing faulty goods that a customer sends in for repair.

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• Key Concepts: 
  A repair order is a document used in SAP Sales and Distribution (SD) to manage the repair of customer-owned products. It is used to track the progress of the repair process, from the initial request for service to the completion of the repair. The repair order contains information about the customer, the product, and the service requested. 
  
  How to use it: 
  In SAP SD, a repair order is created when a customer requests service for a product. The repair order contains information about the customer, the product, and the service requested. The repair order is then used to track the progress of the repair process. The status of the repair order is updated as each step in the process is completed. 
  
  Tips & Tricks: 
  When creating a repair order, it is important to ensure that all relevant information is included. This includes details about the customer, product, and service requested. Additionally, it is important to keep track of any changes that are made to the repair order during the process. 
  
  Related Information: 
  For more information on SAP SD repair orders, please refer to SAP Help documentation or contact your local SAP support team.