What is customer cockpit in SAP SD - Sales and Distribution?

SAP Term: customer cockpit

• Component: SD

• Component Name: Sales and Distribution

• Description: A central point of information for sales-relevant data for a customer. A web-based initial screen provides access to the following customer information: A header area containing the most important organizational data sales area, sales organization and address data Personal worklists, for example a list of open deliveries and data for order status tracking Customer information in the form of customer analyses and a customer fact sheet In addition to this data, the customer cockpit provides various functions that you can use to edit customer and sales data, such as price and availability information, and the editing of quotes and orders.

Smart SAP Assistant

• Key Concepts: 
  Customer cockpit is a component of SAP Sales and Distribution (SD) that provides an overview of customer-related data. It allows users to quickly access customer information, such as sales orders, delivery documents, and invoices. The customer cockpit also provides a graphical representation of customer data, allowing users to easily identify trends and patterns. 
  
  How to use it: 
  The customer cockpit can be accessed from the SAP Easy Access menu. Once in the cockpit, users can view customer-related data in a graphical format. This data can be filtered by date range, product type, or other criteria. Additionally, users can create custom reports to analyze customer data in more detail. 
  
  Tips & Tricks: 
  When using the customer cockpit, it is important to remember that the data displayed is only as accurate as the underlying data. Therefore, it is important to ensure that all customer-related data is up-to-date and accurate before using the customer cockpit. Additionally, users should take advantage of the filtering options available in the cockpit to ensure that they are viewing only relevant data. 
  
  Related Information: 
  For more information on the customer cockpit, please refer to the SAP Help Portal or contact your local SAP support team. Additionally, there are several online resources available that provide detailed tutorials on how to use the customer cockpit.