What is omnichannel convergent billing in SAP SD-BIL - Billing?

SAP Term: omnichannel convergent billing

• Component: SD-BIL

• Component Name: Billing

• Description: A billing method that enables SAP customers to bill different types of sales and distribution SD documents in their SAP S/4HANA system together with billing data from external sources to create combined customer invoices.

Smart SAP Assistant

• Key Concepts: 
  Omnichannel convergent billing is a component of SAP's SD-BIL Billing module. It enables companies to manage their billing processes across multiple channels, such as online, mobile, and in-store. This allows companies to provide a unified customer experience and streamline their billing operations. 
  
  How to use it: 
  Omnichannel convergent billing can be used to manage customer accounts, create invoices, and process payments. It also allows companies to track customer data across multiple channels and analyze customer behavior. This helps companies better understand their customers and optimize their billing processes. 
  
  Tips & Tricks: 
  When using omnichannel convergent billing, it is important to ensure that all customer data is securely stored and protected. Additionally, it is important to regularly review customer data to ensure accuracy and compliance with regulations. 
  
  Related Information: 
  Omnichannel convergent billing is part of SAP's SD-BIL Billing module, which also includes features such as payment processing, invoicing, and account management. Additionally, SAP offers other modules such as SD-SLS Sales and SD-MM Materials Management that can be used in conjunction with the SD-BIL Billing module.