What is dunning level in SAP SBO - SAP Business One?

SAP Term: dunning level

• Component: SBO

• Component Name: SAP Business One

• Description: Level of communication to customers for accounts receivable. Dunning is a methodical process of contacting customers to collect unpaid bills. It generally starts at the first level with a reminder and progresses on to warning letters as accounts remain past due.

Smart SAP Assistant

• Key Concepts: 
  Dunning level is a feature in SAP Business One (SBO) that allows users to set up automated reminders for overdue payments. It is used to remind customers of their outstanding invoices and to encourage them to make payments on time. The dunning level can be set up for each customer, and the reminder can be sent out at different intervals depending on the customer's payment history. 
  
  How to use it: 
  To set up dunning levels in SBO, go to the Accounts Receivable tab and select the “Dunning Levels” option. Here, you can create different levels of dunning for each customer. You can also specify the frequency of the reminders, such as every week or every month. Once you have set up the dunning levels, they will be automatically applied to any invoices that are overdue. 
  
  Tips & Tricks: 
  When setting up dunning levels, it is important to consider the customer’s payment history. If a customer has a history of paying late, you may want to set up a more frequent reminder schedule. Additionally, it is important to ensure that the reminder emails are clear and concise so that customers understand what they need to do. 
  
  Related Information: 
  For more information on setting up dunning levels in SBO, please refer to the SAP Business One Help Center. Additionally, there are many online resources available that provide tips and tricks for setting up effective dunning levels.