1. SAP Glossary
  2. SAP Business One
  3. customer equipment card


What is customer equipment card in SAP SBO - SAP Business One?


SAP Term: customer equipment card

  • Component: SBO

  • Component Name: SAP Business One

  • Description: A repository that provides the details and history of a particular item, as well as the complete overview of all service-related information for the serial number that is entitled to receive service. &EXAMPLE& Your company sells mobile phones. Each phone has a code and name, such as Nokia 3120, and a unique serial number. In the Customer Equipment Card window, you'd enter a code, name, serial number, customer code, and name, and such data as related service contracts and service calls if there are any, all the transactions associated with this phone when it was delivered, whether it was returned, and so on. All this is important to provide service for an item Mobile Phone Nokia 3120.


Smart SAP Assistant

  • Key Concepts: 
    A customer equipment card is a feature of SAP Business One (SBO) that allows users to store and manage information about customer-owned equipment. This includes details such as serial numbers, purchase dates, and warranty information. It also allows users to track the status of the equipment, including whether it is in use or not. 
    
    How to Use It: 
    To use the customer equipment card feature, users must first create a customer record in SBO. Once the customer record is created, users can then add an equipment card for each piece of equipment owned by the customer. The user can then enter all relevant information about the equipment, such as serial numbers, purchase dates, and warranty information. 
    
    Tips & Tricks: 
    When entering information into the customer equipment card, it is important to be as detailed as possible. This will help ensure that all relevant information is stored and easily accessible when needed. Additionally, it is important to keep the customer equipment card up-to-date with any changes in the status of the equipment or any new information that may be relevant. 
    
    Related Information: 
    The customer equipment card feature is part of SBO’s Asset Management module. This module also includes features such as asset tracking and asset depreciation. Additionally, SBO offers a range of other features related to asset management, such as inventory management and asset maintenance.
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