What is ticket in SAP SAP-LEGAL - Global Field Legal?

SAP Term: ticket

• Component: SAP-LEGAL

• Component Name: Global Field Legal

• Description: The electronic documentation of any support request addressed by Customer to SAP.

Smart SAP Assistant

• Key Concepts: 
  A ticket in SAP-LEGAL Global Field Legal is a request for legal advice or assistance. It is typically created by a customer or partner and submitted to the legal team for review. The ticket contains information about the customer or partner, the legal issue, and any relevant documents. 
  
  How to use it: 
  To create a ticket in SAP-LEGAL Global Field Legal, customers or partners must first log into their account. Once logged in, they can select the “Create Ticket” option from the main menu. This will open a form where they can enter their contact information, the legal issue, and any relevant documents. Once the form is completed, they can submit the ticket to the legal team for review. 
  
  Tips & Tricks: 
  When creating a ticket in SAP-LEGAL Global Field Legal, it is important to provide as much detail as possible. This will help the legal team better understand the issue and provide more accurate advice or assistance. Additionally, it is important to include any relevant documents that may help explain the issue. 
  
  Related Information: 
  For more information on creating tickets in SAP-LEGAL Global Field Legal, please refer to the official documentation on the SAP website. Additionally, customers and partners can contact the legal team directly with any questions or concerns about creating tickets.