What is non-defect issue in SAP SAP-LEGAL - Global Field Legal?

SAP Term: non-defect issue

• Component: SAP-LEGAL

• Component Name: Global Field Legal

• Description: A reported support case that does not involve a defect in the applicable SAP Cloud Service and does not require engineering/development or operations personnel to resolve.

Smart SAP Assistant

• Key Concepts: 
  A non-defect issue is a type of issue that is not related to a defect in the SAP-LEGAL Global Field Legal Solution. It can be related to a feature request, an enhancement, or a change in the system. It is not related to a bug or an error in the system. 
  
  How to use it: 
  Non-defect issues should be reported to the SAP-LEGAL Global Field Legal Solution support team. The support team will review the issue and determine if it is a non-defect issue or if it is related to a defect in the system. If it is determined to be a non-defect issue, the support team will work with the customer to resolve the issue. 
  
  Tips & Tricks: 
  When reporting a non-defect issue, it is important to provide as much detail as possible. This includes providing screenshots, detailed descriptions of the issue, and any other relevant information that can help the support team understand and resolve the issue. 
  
  Related Information: 
  For more information on non-defect issues and how to report them, please refer to the SAP-LEGAL Global Field Legal Solution documentation.