What is incident reaction time in SAP SAP-LEGAL - Global Field Legal?

SAP Term: incident reaction time

• Component: SAP-LEGAL

• Component Name: Global Field Legal

• Description: The amount of time from receipt of communication of a problem until the commencement of work on the solution.

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• Key Concepts: 
  Incident reaction time is a measure of how quickly a company responds to an incident or legal issue. It is used to assess the effectiveness of a company's legal team in responding to and resolving legal issues. 
  
  How to use it: 
  In SAP-LEGAL Global Field Legal, incident reaction time is used to measure the speed at which a company's legal team responds to and resolves legal issues. This metric can be used to assess the effectiveness of the legal team and identify areas for improvement. 
  
  Tips & Tricks: 
  It is important to track incident reaction time in order to ensure that legal issues are addressed in a timely manner. Additionally, it is important to set realistic goals for incident reaction time in order to ensure that the legal team is able to effectively respond and resolve issues. 
  
  Related Information: 
  Incident reaction time is closely related to other metrics such as response time, resolution time, and cost per incident. These metrics can be used together to gain a better understanding of the effectiveness of a company's legal team.