What is excluded downtime in SAP SAP-LEGAL - Global Field Legal?

SAP Term: excluded downtime

• Component: SAP-LEGAL

• Component Name: Global Field Legal

• Description: Total Minutes in the Month attributable to Scheduled Downtime, Agreed Downtime, Emergency Downtime, Downtime caused by factors outside of SAP’s reasonable control, Downtime of a NON-PRD system caused by using the NON-PRD for failover/to repair to a PRD system.

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• Key Concepts: 
  Excluded downtime is a term used in SAP-LEGAL Global Field Legal Compliance to refer to the time when the system is not available for use due to maintenance or other technical issues. This downtime is excluded from the system's availability metrics, meaning that it does not count towards the system's overall uptime.
  
  How to use it: 
  Excluded downtime should be taken into account when calculating the system's availability metrics. It is important to note that this downtime does not count towards the system's overall uptime, so it should be excluded from any calculations.
  
  Tips & Tricks: 
  When calculating the system's availability metrics, it is important to remember to exclude any excluded downtime from the calculation. This will ensure that the system's overall uptime is accurately reflected.
  
  Related Information: 
  For more information on SAP-LEGAL Global Field Legal Compliance, please refer to the official SAP documentation. Additionally, there are many online resources available that provide detailed information on this topic.