What is 'customer outreach' in SAP SAP-LEGAL - Global Field Legal?

customer outreach - Overview

• Component: SAP-LEGAL

• Component Name: Global Field Legal

• Description: Any communications from SAP, including, but not limited to, newsletters, informational notices, known issues alerts and blog posts.

customer outreach - Details

• 
  Key Concepts: 
  Customer outreach is a feature of SAP-LEGAL Global Field Legal Management that allows companies to manage their customer relationships. It enables companies to track customer interactions, create customer profiles, and manage customer data. It also provides tools for managing customer communications, such as email campaigns and surveys.
  
  How to use it: 
  To use the customer outreach feature of SAP-LEGAL Global Field Legal Management, companies must first create a customer profile. This profile includes information such as contact details, preferences, and interests. Companies can then use this profile to track customer interactions and create targeted campaigns. They can also use the customer outreach feature to send surveys and other communications to customers.
  
  Tips & Tricks: 
  When creating customer profiles, it is important to include as much information as possible. This will help ensure that the customer outreach feature is used effectively. Additionally, companies should regularly review their customer profiles to ensure that they are up-to-date and accurate.
  
  Related Information: 
  SAP-LEGAL Global Field Legal Management also includes features such as contract management, compliance management, and dispute resolution. These features can be used in conjunction with the customer outreach feature to ensure that companies are able to effectively manage their customer relationships.