What is community support in SAP SAP-LEGAL - Global Field Legal?

SAP Term: community support

• Component: SAP-LEGAL

• Component Name: Global Field Legal

• Description: A support scenario where SAP does not provide any support for the specific Cloud Service. Customer may access SAP on-line communities to seek resolution to support incidents and product questions, however SAP does not offer any response time agreement.

Smart SAP Assistant

• Key Concepts: 
  SAP-LEGAL Global Field Legal Support is a community support system that provides legal advice and guidance to SAP customers. It is a global network of legal professionals who are available to answer questions and provide guidance on legal matters related to SAP products and services. 
  
  How to use it: 
  SAP-LEGAL Global Field Legal Support can be accessed through the SAP Support Portal. Customers can submit their questions and receive answers from the network of legal professionals. The answers are provided in a timely manner and are tailored to the customer’s specific needs. 
  
  Tips & Tricks: 
  When submitting a question to SAP-LEGAL Global Field Legal Support, it is important to provide as much detail as possible. This will help the legal professionals provide an accurate and comprehensive answer. 
  
  Related Information: 
  SAP-LEGAL Global Field Legal Support is part of the SAP Support Services portfolio, which also includes technical support, product support, and customer service. Customers can access these services through the SAP Support Portal.