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Component: QM
Component Name: Quality Management
Description: The nonfulfillment of specified requirements that may have serious consequences.
Key Concepts: A critical defect in SAP Quality Management (QM) is a defect that has a significant impact on the quality of the product or service. It is a defect that must be addressed immediately and cannot be ignored. Critical defects can lead to customer dissatisfaction, product recalls, or other serious consequences. How to use it: In SAP QM, critical defects are identified and tracked using the Quality Notification (QN) process. The QN process allows users to create and track notifications for defects that have been identified in the product or service. The QN process also allows users to assign severity levels to each defect, which helps prioritize the resolution of the defect. Tips & Tricks: When creating a Quality Notification for a critical defect, it is important to provide as much detail as possible about the defect. This will help ensure that the defect is addressed quickly and effectively. Additionally, it is important to assign an appropriate severity level to the defect so that it can be prioritized correctly. Related Information: For more information on Quality Notifications in SAP QM, please refer to the SAP Help Portal. Additionally, there are several online resources available that provide detailed information on how to use Quality Notifications in SAP QM.