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Key Concepts: Target Service Level (TSL) is a feature of SAP MA-SMOPS SmartOps that allows users to set a target service level for their supply chain operations. This target service level is used to measure the performance of the supply chain and identify areas for improvement. The TSL feature also allows users to set goals for their supply chain operations and track progress towards those goals. How to use it: To use the Target Service Level feature, users must first define their desired service level. This can be done by setting a target percentage of orders that must be fulfilled within a certain time frame. Once the target service level has been set, users can then monitor their supply chain performance against this goal. The TSL feature also allows users to set alerts when performance falls below the desired service level. Tips & Tricks: When setting a target service level, it is important to consider the cost of achieving that goal. Setting an overly ambitious target may result in higher costs and lower profits. It is also important to consider the impact of external factors such as weather or supplier delays when setting a target service level. Related Information: For more information on SAP MA-SMOPS SmartOps and its features, please visit the SAP website at https://www.sap.com/products/ma-smops-smartops.html. Additionally, there are many online resources available that provide tips and tricks for using SAP MA-SMOPS SmartOps, such as blogs and forums.