What is 'product specialist' in SAP LOD-CRM - Large Enterprise on Demand Customer Relationship Management?

product specialist - Overview

• Component: LOD-CRM

• Component Name: Large Enterprise on Demand Customer Relationship Management

• Description: A professional who bears extensive knowledge about a particular range of products or services that are offered by a bank.

product specialist - Details

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  Key Concepts: 
  A product specialist is a role within the SAP LOD-CRM Large Enterprise on Demand Customer Relationship Management component. Product specialists are responsible for understanding the customer’s needs and providing solutions that meet those needs. They are also responsible for providing technical support and training to customers. 
  
  How to use it: 
  Product specialists are typically employed by companies that use the SAP LOD-CRM Large Enterprise on Demand Customer Relationship Management component. They are responsible for understanding the customer’s needs and providing solutions that meet those needs. They also provide technical support and training to customers. 
  
  Tips & Tricks: 
  Product specialists should have a thorough understanding of the SAP LOD-CRM Large Enterprise on Demand Customer Relationship Management component and its features. They should also be able to communicate effectively with customers and provide clear explanations of how the product works. 
  
  Related Information: 
  Product specialists should be familiar with other SAP components, such as SAP ERP, SAP HANA, and SAP Business Suite, as well as other related technologies, such as cloud computing and mobile applications. They should also have a good understanding of customer relationship management (CRM) principles and practices.