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Component: LOD-CRM
Component Name: Large Enterprise on Demand Customer Relationship Management
Description: The date that a deal closes and is handed off to cash management operations, who subsequently works with the client.
Key Concepts: The Operations Hands Off Date (OHOD) is a feature of the LOD-CRM Large Enterprise on Demand Customer Relationship Management component of SAP. It is a date that marks the end of the operations phase of a project and the beginning of the maintenance phase. This date is used to indicate when the project is ready to be handed off to the operations team for ongoing maintenance and support. How to use it: The OHOD should be set when all tasks related to the project have been completed and all necessary documentation has been created. This date should be communicated to the operations team so that they can begin their work on the project. The OHOD should also be communicated to other stakeholders, such as customers, so that they are aware of when the project will be ready for use. Tips & Tricks: It is important to set realistic expectations for the OHOD. If the date is set too early, there may not be enough time for all tasks to be completed and the project may not be ready for handoff. If the date is set too late, there may not be enough time for the operations team to prepare for their work on the project. Related Information: The OHOD is an important part of any SAP project and should be carefully planned and managed. It is important to ensure that all tasks related to the project are completed before setting this date, as this will ensure that the project is ready for handoff when it is due. Additionally, it is important to communicate this date with all stakeholders so that they are aware of when they can expect the project to be ready for use.