What is contextual news in SAP LOD-CRM - Large Enterprise on Demand Customer Relationship Management?

SAP Term: contextual news

• Component: LOD-CRM

• Component Name: Large Enterprise on Demand Customer Relationship Management

• Description: A service that displays current articles that are relevant to each user’s activities. The articles are found based on key words in each user’s upcoming activities, such as topics, accounts, or company names. As a result, different articles appear in for different users.

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• Key Concepts: 
  Contextual news is a feature of the LOD-CRM Large Enterprise on Demand Customer Relationship Management component of SAP. It provides users with real-time, personalized news and information related to their customers, products, and services. This helps users stay up-to-date on the latest industry trends and customer needs.
  
  How to use it: 
  Contextual news can be accessed through the LOD-CRM Large Enterprise on Demand Customer Relationship Management component of SAP. To access contextual news, users must first log into their SAP account. Once logged in, they can select the “Contextual News” option from the main menu. This will open a page with a list of available news sources and topics. Users can then select the topics they are interested in and view the related news stories.
  
  Tips & Tricks: 
  When using contextual news, it is important to remember that not all news sources are reliable or accurate. It is important to verify any information found in contextual news before taking any action based on it. Additionally, users should be aware that some news sources may be biased or contain outdated information.
  
  Related Information: 
  The LOD-CRM Large Enterprise on Demand Customer Relationship Management component of SAP also includes features such as customer segmentation, customer analytics, and customer insights. These features can help users better understand their customers and make more informed decisions about their products and services.