What is 360 overview in SAP LOD-CRM - Large Enterprise on Demand Customer Relationship Management?

SAP Term: 360 overview

• Component: LOD-CRM

• Component Name: Large Enterprise on Demand Customer Relationship Management

• Description: An option to incorporate information from SAP on-premise solutions into item details in your SAP on-demand solution to give users a broader perspective of the item. To implement this option, data must be synchronized between your SAP on-demand solution and an SAP on-premise solution, such as SAP ERP, SAP CRM, or SAP NetWeaver Business Warehouse. You can then use any of the following methods to display the data: Local data store For example, you can show trends by importing calculated data from an SAP on-premise system, storing it in an SAP on-demand system, and updating it periodically. Transaction list via the cloud developer studio tool in SAP Business ByDesign Studio PDI For example, you can display recent sales orders from an SAP ERP system. Mashups For example, you can use an HTML mashup to display data.

Smart SAP Assistant

• Key Concepts: 
  LOD-CRM Large Enterprise on Demand Customer Relationship Management (LOD-CRM) is a cloud-based customer relationship management (CRM) solution from SAP. It provides a 360-degree overview of customer data, allowing users to gain insights into customer behavior and preferences. This helps businesses to better understand their customers and make more informed decisions.
  
  How to use it: 
  LOD-CRM Large Enterprise on Demand Customer Relationship Management provides users with a comprehensive view of customer data. This includes customer contact information, sales history, purchase history, and other relevant data. Users can use this data to gain insights into customer behavior and preferences, allowing them to make more informed decisions.
  
  Tips & Tricks: 
  When using LOD-CRM Large Enterprise on Demand Customer Relationship Management, it is important to ensure that all customer data is up-to-date and accurate. This will help ensure that the insights gained from the 360-degree overview are accurate and reliable. Additionally, it is important to regularly review the data to ensure that any changes in customer behavior or preferences are taken into account.
  
  Related Information: 
  For more information about LOD-CRM Large Enterprise on Demand Customer Relationship Management, please visit the SAP website at https://www.sap.com/products/crm/large-enterprise-on-demand.html. Additionally, there are many online resources available that provide tips and tricks for using LOD-CRM Large Enterprise on Demand Customer Relationship Management effectively.