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Component: LOD-CRM-SOD
Component Name: Sales OnDemand
Description: A section of the screen where recently-used items or items that the user has designated appear.
Key Concepts: Shelf is a feature of the Sales OnDemand (SOD) component of SAP Customer Relationship Management (CRM). It allows users to store and manage sales documents, such as quotes, orders, and invoices, in a single repository. This makes it easier to access and manage documents from multiple sources. How to use it: To use the Shelf feature, users must first create a shelf. This can be done by selecting the “Create Shelf” option from the SOD menu. Once the shelf is created, users can add documents to it by selecting the “Add Document” option. Documents can then be accessed and managed from the shelf. Tips & Tricks: When creating a shelf, it is important to give it a descriptive name that will make it easy to identify later. Additionally, users should ensure that they have the necessary permissions to access and manage documents stored in the shelf. Related Information: For more information on using the Shelf feature in SAP CRM SOD, please refer to the official SAP documentation.
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