1. SAP Glossary
  2. Sales OnDemand
  3. hold


What is hold in SAP LOD-CRM-SOD - Sales OnDemand?


SAP Term: hold

  • Component: LOD-CRM-SOD

  • Component Name: Sales OnDemand

  • Description: A function that temporarily stops an information source's updates from appearing in a feed.


Smart SAP Assistant

  • Key Concepts: 
    Hold is a feature in SAP Sales OnDemand that allows users to temporarily suspend a sales order. This feature is useful when a customer needs to make changes to an order, or when the order needs to be reviewed by a manager before it is processed. 
    
    How to use it: 
    To use the hold feature, users must first select the order they wish to suspend. Then, they can click the “Hold” button in the toolbar. This will place the order on hold and prevent it from being processed until it is released. 
    
    Tips & Tricks: 
    When placing an order on hold, it is important to provide a reason for doing so. This will help other users understand why the order was placed on hold and what needs to be done in order to release it. 
    
    Related Information: 
    The hold feature can also be used in conjunction with other features in SAP Sales OnDemand, such as the approval process. This allows users to review orders before they are processed and ensure that all necessary information is included.
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