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Component: LOD-CRM-SOD
Component Name: Sales OnDemand
Description: A summation of characters, consisting of username, @ symbol and domain, that is used to contact, via electronic mail, an individual who works for a corporation or comparable legal entity.
Key Concepts: Employee e-mail is a feature of SAP's Sales OnDemand (LOD-CRM-SOD) component that allows users to send and receive emails from within the SAP system. It is designed to streamline communication between employees and customers, as well as between employees and other departments within the organization. How to use it: Employee e-mail can be accessed through the SAP system by selecting the “Email” option from the main menu. From there, users can compose and send emails, as well as view and respond to emails sent to them. The emails are stored in the system, allowing users to easily search for and access them at any time. Tips & Tricks: When composing an email, users can use the “CC” and “BCC” fields to send copies of the email to multiple recipients. This is useful for sending emails to multiple departments or customers at once. Additionally, users can save drafts of emails in order to finish them later. Related Information: Employee e-mail is just one of many features available in SAP's Sales OnDemand component. Other features include customer relationship management (CRM), sales order management (SOM), and customer service management (CSM). All of these features are designed to help organizations manage their sales processes more efficiently.