1. SAP Glossary
  2. Sales OnDemand
  3. contacts


What is contacts in SAP LOD-CRM-SOD - Sales OnDemand?


SAP Term: contacts

  • Component: LOD-CRM-SOD

  • Component Name: Sales OnDemand

  • Description: A view, located in the SAP sales user interface, where information is displayed, edited, or created for sales contacts.


Smart SAP Assistant

  • Key Concepts: 
    Contacts are the people associated with a customer or prospect in SAP Sales OnDemand. They can be internal contacts, such as employees of the customer, or external contacts, such as vendors or suppliers. Contacts can also be used to store contact information for prospects and customers. 
    
    How to use it: 
    In SAP Sales OnDemand, contacts are managed in the Contacts tab. Here, you can add new contacts, edit existing contacts, and delete contacts. You can also assign contacts to customers and prospects. 
    
    Tips & Tricks: 
    When adding a contact, make sure to include all relevant information such as name, email address, phone number, and address. This will make it easier to keep track of your contacts and ensure that you have up-to-date contact information. 
    
    Related Information: 
    For more information on managing contacts in SAP Sales OnDemand, please refer to the official documentation here: https://help.sap.com/viewer/product/LOD_CRM_SOD/Cloud/en-US/f9f3d7a8b2e14c8a9f3d7a8b2e14c8a9.html
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