What is work order in SAP LOD-CRM-SEOD - Service OnDemand?

SAP Term: work order

• Component: LOD-CRM-SEOD

• Component Name: Service OnDemand

• Description: A work order is a ticket that has been assigned the corresponding status. Work orders can include both services and parts.

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• Key Concepts: 
  A work order is a document used in SAP Service OnDemand to define the scope of a service request. It contains information about the customer, the service requested, and the estimated cost of the service. The work order is used to track the progress of the service request and to ensure that all necessary steps are taken to complete it. 
  
  How to use it: 
  In SAP Service OnDemand, a work order is created when a customer requests a service. The work order contains information about the customer, the service requested, and the estimated cost of the service. The work order is then used to track the progress of the service request and to ensure that all necessary steps are taken to complete it. 
  
  Tips & Tricks: 
  When creating a work order in SAP Service OnDemand, make sure to include all relevant information about the customer and the service requested. This will help ensure that all necessary steps are taken to complete the service request in a timely manner. Additionally, make sure to keep track of any changes or updates made to the work order as they occur. 
  
  Related Information: 
  For more information on creating and managing work orders in SAP Service OnDemand, please refer to SAP's official documentation on the topic. Additionally, there are many online resources available that provide helpful tips and tricks for using SAP Service OnDemand.