What is 'short code' in SAP LOD-CRM-SEOD - Service OnDemand?

short code - Overview

• Component: LOD-CRM-SEOD

• Component Name: Service OnDemand

• Description: An abbreviated telephone number that is used to process messages that are transmitted via Short Messaging Service or Multimedia Messaging Service.

short code - Details

• 
  Key Concepts: 
  Short code is a unique identifier used to identify a particular service in SAP Service OnDemand. It is a combination of letters and numbers that is used to quickly and easily identify a service. 
  
  How to use it: 
  In SAP Service OnDemand, short codes are used to quickly and easily identify a particular service. To use a short code, simply enter the code into the search bar and the corresponding service will be displayed. 
  
  Tips & Tricks: 
  When using short codes, it is important to make sure that you are entering the correct code for the desired service. If you enter an incorrect code, you may not be able to access the desired service. 
  
  Related Information: 
  Short codes are used in other SAP products as well, such as SAP Business Suite and SAP Business Warehouse. Additionally, short codes can be used to quickly access specific documents or reports within SAP Service OnDemand.