What is 'influencing factor' in SAP LOD-CRM-C4C - SAP Hybris Cloud for Customer?

influencing factor - Overview

• Component: LOD-CRM-C4C

• Component Name: SAP Hybris Cloud for Customer

• Description: An attribute that influences the score of a lead, an opportunity, or a visit.

influencing factor - Details

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  Key Concepts: 
  Influencing factors are used in SAP Hybris Cloud for Customer to determine the outcome of a process. They are used to define the conditions that must be met in order for a process to be successful. Influencing factors can be used to determine the success or failure of a process, as well as the amount of time it takes for a process to complete. 
  
  How to use it: 
  Influencing factors can be used in SAP Hybris Cloud for Customer to define the conditions that must be met in order for a process to be successful. For example, if a customer is trying to purchase an item, the influencing factor could be the customer's credit score. If the customer's credit score is too low, then the purchase will not be successful. 
  
  Tips & Tricks: 
  When setting up influencing factors, it is important to consider all possible scenarios and outcomes. This will help ensure that all processes are successful and that customers have a positive experience. Additionally, it is important to keep influencing factors up-to-date so that they accurately reflect current conditions. 
  
  Related Information: 
  For more information on influencing factors in SAP Hybris Cloud for Customer, please refer to the official documentation here: https://help.sap.com/viewer/product/SAP_HYBRIS_CLOUD_FOR_CUSTOMER/1711/en-US/f3d7f9a8b2c14e6f9a7d3c8b2f5e4d1a.html