What is underdelivery tolerance in SAP LO - Logistics - General?

SAP Term: underdelivery tolerance

• Component: LO

• Component Name: Logistics - General

• Description: A value specified by the user that expresses the percentage by which the quantity delivered can be below the quantity ordered or procured and still be accepted by the system.

Smart SAP Assistant

• Key Concepts: 
  Underdelivery tolerance is a feature in SAP Logistics that allows for a certain amount of underdelivery of goods to be accepted without triggering an error message. This feature is used to ensure that the customer receives the goods they ordered, even if the supplier is unable to deliver the exact quantity specified in the order. 
  
  How to use it: 
  Underdelivery tolerance can be set up in SAP Logistics by going to the “Underdelivery Tolerance” tab in the “Logistics” menu. Here, you can specify the percentage of underdelivery that is acceptable for each item in an order. This percentage will then be applied to all orders for that item. 
  
  Tips & Tricks: 
  It is important to set up underdelivery tolerance correctly, as it can have a significant impact on customer satisfaction. Make sure to set realistic tolerances that will not cause too much disruption for customers if they receive fewer items than expected. 
  
  Related Information: 
  Underdelivery tolerance is closely related to overdelivery tolerance, which allows for a certain amount of overdelivery of goods to be accepted without triggering an error message. Both features are important for ensuring customer satisfaction and avoiding unnecessary delays in order fulfillment.