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Component: LO-WTY
Component Name: Warranty Claim Processing
Description: Process in which the entitlements of a warranty claim coming in from a claimant can be split amongst several reimbursers. This is necessary, for example, if parts from different manufacturers are requested for more than one defect, which grant warranty, or if a claim contains a defect and, at the same time, the warranty request for an accessory irrespective of defect.
Key Concepts: Claim split is a feature of the LO-WTY Warranty Claim Processing component of SAP. It allows users to divide a single claim into multiple claims, each with its own set of data and processing rules. This feature is useful for situations where a single claim needs to be divided into multiple parts, such as when a customer has multiple warranty claims for the same product. How to use it: To use the claim split feature, users must first create a single claim in the system. Once the claim is created, users can then select the “Split Claim” option from the menu. This will open a new window where users can enter the details of each individual claim that will be created from the original claim. Once all of the details have been entered, users can then submit the split claims for processing. Tips & Tricks: When using the claim split feature, it is important to ensure that all of the data entered for each individual claim is accurate and up-to-date. This will help to ensure that each claim is processed correctly and efficiently. Additionally, it is important to keep track of which claims have been split from which original claim, as this information may be needed in the future. Related Information: For more information on using the LO-WTY Warranty Claim Processing component of SAP, please refer to the official SAP documentation or contact your local SAP support team. Additionally, there are many online resources available that provide detailed tutorials and tips on using this component of SAP.