What is 'priority point' in SAP LO-SPM - Service Parts Management?

priority point - Overview

• Component: LO-SPM

• Component Name: Service Parts Management

• Description: A parameter that serves to define an unloading sequence for inbound deliveries. Priority points are calculated using planning data historical data, backorder data, and so on.

priority point - Details

• 
  Key Concepts: 
  Priority points are used in SAP's LO-SPM Service Parts Management component to prioritize the order of service parts requests. Priority points are assigned to each request based on the urgency of the request and the customer's importance. The higher the priority points, the higher the priority of the request. 
  
  How to use it: 
  Priority points are assigned to each service parts request when it is created. The user can assign a priority point value from 1-10, with 10 being the highest priority. The user can also assign a customer importance value from 1-10, with 10 being the most important customer. The total priority point value is then calculated by adding the two values together. 
  
  Tips & Tricks: 
  When assigning priority points, it is important to consider both the urgency of the request and the importance of the customer. This will ensure that requests are prioritized correctly and customers receive their parts in a timely manner. 
  
  Related Information: 
  For more information on SAP's LO-SPM Service Parts Management component, please visit SAP's website at https://www.sap.com/products/lo-spm.html