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  1. SAP Glossary
  2. Advanced Returns Management
  3. follow-up document


What is follow-up document in SAP LO-ARM - Advanced Returns Management?


SAP Term: follow-up document

  • Component: LO-ARM

  • Component Name: Advanced Returns Management

  • Description: Document that is created either automatically or manually during the returns process. We distinguish between logistical follow-up documents for the returned material such as returns deliveries or material documents for goods movements, and financial follow-up documents for settelement with the customer or vendor credit memos and credit memo requests. The system creates logistical follow-up documents automatically when logistical follow-up activities have been specified in the returns order or in the material inspection in the warehouse.


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  • Key Concepts: 
    Follow-up documents are documents created in the LO-ARM Advanced Returns Management component of SAP. They are used to track and manage returns and refunds for customers. Follow-up documents are created when a customer returns an item, and they contain information about the return, such as the item being returned, the customer's contact information, and any other relevant details.
    
    How to use it: 
    Follow-up documents can be created in SAP by navigating to the LO-ARM Advanced Returns Management component. Once there, select the “Create Follow-up Document” option. This will open a form where you can enter all of the necessary information about the return. Once you have entered all of the information, click “Save” to create the follow-up document.
    
    Tips & Tricks: 
    When creating a follow-up document, it is important to make sure that all of the necessary information is entered accurately. This will ensure that the document is properly tracked and managed in SAP. Additionally, it is important to keep track of all follow-up documents in order to ensure that all returns and refunds are handled properly.
    
    Related Information: 
    For more information on follow-up documents in SAP, please refer to the official SAP documentation on LO-ARM Advanced Returns Management. Additionally, there are many online resources available that provide detailed instructions on how to create and manage follow-up documents in SAP.
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