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Component: LO-ARM
Component Name: Advanced Returns Management
Description: The end-to-end management of supplier returns and customer returns. It includes features for recording inspection results, specifying logistical follow-up activities, determining customer and internal refunds, and tracking the processing statuses and documents associated with the returns process.
Key Concepts: Advanced Returns Management (LO-ARM) is a component of the SAP Logistics Execution (LE) module. It is used to manage the return of goods from customers and suppliers. It enables companies to process returns quickly and efficiently, while also providing visibility into the entire returns process. How to use it: Advanced Returns Management can be used to create return orders, track returns, and manage the entire returns process. It also provides features such as automatic credit memo generation, automatic return order creation, and automatic goods receipt. Tips & Tricks: When using Advanced Returns Management, it is important to ensure that all relevant information is entered accurately. This includes customer information, product information, and return reason codes. Additionally, it is important to ensure that all return orders are processed in a timely manner. Related Information: Advanced Returns Management is part of the SAP Logistics Execution (LE) module. Other components of LE include Warehouse Management (WM), Transportation Management (TM), and Global Available-to-Promise (GATP). Additionally, Advanced Returns Management can be integrated with other SAP modules such as Sales and Distribution (SD) and Materials Management (MM).