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Component: IS-U-MACO
Component Name: SAP for Utilities Marketing Communication
Description: The remaining energy amounts after the settlement coordinator has balanced a settlement area. In the case of settlement area excess, balancing energy is exported from the settlement area.
Key Concepts: Settlement area excess is a feature of the IS-U-MACO SAP for Utilities Marketing Communication component. It allows utilities to define a settlement area, which is a geographic area in which customers are charged the same rate for services. The settlement area excess feature allows utilities to define an additional charge for customers who use services outside of the settlement area. How to Use It: Utilities can use the settlement area excess feature to define an additional charge for customers who use services outside of the settlement area. This additional charge can be set up as a fixed amount or as a percentage of the total cost of services used outside of the settlement area. The additional charge will be applied to the customer's bill when they use services outside of the settlement area. Tips & Tricks: When setting up the settlement area excess feature, it is important to consider how much of an additional charge should be applied and how it should be calculated. It is also important to consider how this additional charge will affect customer satisfaction and loyalty. Related Information: The IS-U-MACO SAP for Utilities Marketing Communication component also includes features such as customer segmentation, customer segmentation analysis, and customer segmentation reporting. These features can be used in conjunction with the settlement area excess feature to help utilities better understand their customers and optimize their pricing strategies.