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Key Concepts: Concession eligibility is a feature of the SAP IS-U-IN Invoicing component that allows customers to receive discounts on their bills. This feature is based on certain criteria, such as the customer's income level or other factors. The concession eligibility feature helps customers save money on their bills and can be used to encourage customer loyalty. How to use it: To use the concession eligibility feature, customers must first provide information about their income level or other criteria that may qualify them for a discount. This information is then used to determine if the customer is eligible for a discount. If they are eligible, the discount will be applied to their bill. Tips & Tricks: When setting up the concession eligibility feature, it is important to ensure that all criteria are clearly defined and that customers understand what information they need to provide in order to qualify for a discount. Additionally, it is important to ensure that the discounts are applied correctly and that customers are not overcharged. Related Information: The SAP IS-U-IN Invoicing component also includes features such as payment plans, payment reminders, and invoice tracking. These features can be used in conjunction with the concession eligibility feature to help customers manage their bills and ensure they receive the discounts they are entitled to.