What is 'planned disconnection/reconnection date' in SAP IS-U-CS - Customer Service?

planned disconnection/reconnection date - Overview

• Component: IS-U-CS

• Component Name: Customer Service

• Description: The date and time planned for the disconnection/reconnection.

planned disconnection/reconnection date - Details

• 
  Key Concepts: 
  Planned Disconnection/Reconnection Date is a feature in the SAP IS-U-CS Customer Service component. It allows customers to plan for a disconnection and reconnection of their services at a later date. This feature is useful for customers who need to temporarily disconnect their services, such as when they are moving or going on vacation. 
  How to Use It: 
  To use the Planned Disconnection/Reconnection Date feature, customers must first log into their SAP IS-U-CS Customer Service account. Once logged in, they can select the “Planned Disconnection/Reconnection Date” option from the menu. From there, they can enter the date they wish to disconnect and reconnect their services. 
  
  Tips & Tricks: 
  It is important to note that the Planned Disconnection/Reconnection Date feature must be used at least two days before the planned disconnection date. This will ensure that the customer’s services are disconnected and reconnected on time. 
  
  Related Information: 
  For more information about the Planned Disconnection/Reconnection Date feature, customers can refer to SAP’s online help documentation or contact their customer service representative.