What is organizer in SAP IS-U-CS - Customer Service?

SAP Term: organizer

• Component: IS-U-CS

• Component Name: Customer Service

• Description: Organizer of the loyalty program. The organizer can either be a company or a business partner in the R/3 system. In the case of a company, the organizer is either the utilities company itself or an external company commissioned by the utilities company.

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• Key Concepts: 
  Organizer is a component of the SAP IS-U-CS Customer Service module. It is used to manage customer service activities, such as scheduling appointments, tracking customer service requests, and managing customer service resources. It also provides a central repository for customer service information, such as contact information, customer service history, and customer service preferences. 
  
  How to use it: 
  Organizer can be used to create and manage customer service activities. It allows users to create and assign tasks to customer service personnel, schedule appointments, and track customer service requests. It also provides a central repository for customer service information, such as contact information, customer service history, and customer service preferences. 
  
  Tips & Tricks: 
  Organizer can be used to quickly and easily manage customer service activities. It allows users to quickly assign tasks to customer service personnel, schedule appointments, and track customer service requests. Additionally, it provides a central repository for customer service information that can be accessed quickly and easily. 
  
  Related Information: 
  Organizer is part of the SAP IS-U-CS Customer Service module. Other components of the module include Customer Service Manager (CSM), Customer Service Portal (CSP), and Customer Service Workbench (CSW). Additionally, Organizer integrates with other SAP modules such as Sales & Distribution (SD) and Materials Management (MM).