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Component: IS-U-CS
Component Name: Customer Service
Description: Cancellation of utility service by the customer. This is different to moving out of the premise.
Key Concepts: Move-out is a process in SAP IS-U-CS Customer Service that allows customers to move out of their current location and transfer their services to a new location. This process involves the transfer of customer data, billing information, and service contracts from the old location to the new one. How to use it: To use the move-out process, customers must first provide their new address and contact information. The customer's service contract will then be transferred to the new address. The customer's billing information will also be updated to reflect the new address. Finally, all customer data associated with the old address will be deleted from the system. Tips & Tricks: When using the move-out process, it is important to ensure that all customer data is transferred correctly and that all billing information is updated accurately. Additionally, customers should be aware that any services that were active at the old address may need to be re-activated at the new address. Related Information: For more information on SAP IS-U-CS Customer Service, please visit the SAP website at https://www.sap.com/products/is-utilities-customer-service.html. Additionally, you can find more information about move-out processes in SAP Help Portal at https://help.sap.com/viewer/product/IS_UTILITIES_CUSTOMER_SERVICE/100/en-US.