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Component: IS-U-CS
Component Name: Customer Service
Description: Template that defines which master data is created automatically. The master data generator uses the template to create master data. &EXAMPLE& If products are sold as the result of a marketing campaign, the necessary master data such as business partner and contract is created automatically in the background based on the master data template.
Key Concepts: A master data template is a feature of the SAP IS-U-CS Customer Service component that allows users to create a template for customer master data. This template can be used to quickly create new customer records with the same data fields and values. This helps to reduce the time and effort needed to enter customer data into the system. How to use it: To use the master data template feature, users must first create a template with the desired data fields and values. This can be done by selecting the “Create Master Data Template” option from the SAP IS-U-CS Customer Service menu. Once the template is created, users can then select the “Create Customer” option from the same menu and select the desired template. This will automatically populate the customer record with the data fields and values from the template. Tips & Tricks: When creating a master data template, it is important to ensure that all of the necessary data fields are included in order to avoid having to manually enter them later. Additionally, it is helpful to give each template a descriptive name so that it can be easily identified when creating new customer records. Related Information: For more information on using master data templates in SAP IS-U-CS Customer Service, please refer to the official SAP documentation at https://help.sap.com/viewer/product/IS_U_CS/latest/en-US/f9f8d7a2b3e14c8a9f7d6b3c2f5e4d1a.html