What is 'disconnection' in SAP IS-U-CS - Customer Service?

disconnection - Overview

• Component: IS-U-CS

• Component Name: Customer Service

• Description: Procedure whereby a connected installation is disconnected when a reason for disconnection applies.

disconnection - Details

• 
  Key Concepts: 
  Disconnection in SAP IS-U-CS Customer Service is the process of terminating a customer's service due to non-payment or other reasons. This process involves the deactivation of the customer's service and the removal of any associated data from the system. 
  
  How to use it: 
  In SAP IS-U-CS Customer Service, disconnection is initiated by creating a disconnection order. This order contains all the necessary information about the customer and their service, such as account number, service type, and disconnection date. Once the order is created, it is sent to the appropriate department for processing. 
  
  Tips & Tricks: 
  When creating a disconnection order, it is important to ensure that all necessary information is included. This includes the customer's account number, service type, and disconnection date. Additionally, it is important to ensure that all relevant documents are attached to the order before it is sent for processing. 
  
  Related Information: 
  For more information on disconnection in SAP IS-U-CS Customer Service, please refer to the official SAP documentation. Additionally, there are many online resources available that provide detailed instructions on how to use this feature.