1. SAP Glossary
  2. Customer Service
  3. connection object


What is connection object in SAP IS-U-CS - Customer Service?


SAP Term: connection object

  • Component: IS-U-CS

  • Component Name: Customer Service

  • Description: A connection object is usually a building but can also be a piece of property or a facility, such as a fountain or construction site. Since an address is allocated to a connection object, the connection object links premises, device locations and connections to the postal regional structure.


Smart SAP Assistant

  • Key Concepts: 
    A connection object is a component of the SAP IS-U-CS Customer Service module. It is used to store information about a customer's connection to a utility, such as electricity, gas, or water. This includes the type of connection, the location of the connection, and any other relevant details. 
    
    How to use it: 
    Connection objects are used to store information about a customer's connection to a utility. This information can be used to generate bills, track usage, and provide customer service. To create a connection object, you must enter the customer's details, the type of connection, and the location of the connection. 
    
    Tips & Tricks: 
    When creating a connection object, make sure to enter all relevant details accurately. This will ensure that bills are generated correctly and that customer service is provided in a timely manner. Additionally, it is important to keep track of any changes in the customer's connection details so that they can be updated in the system. 
    
    Related Information: 
    For more information on SAP IS-U-CS Customer Service and how to use connection objects, please refer to the official SAP documentation. Additionally, there are many online resources available that provide tutorials and tips on using this module.
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