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Component: IS-T
Component Name: SAP for Telecommunications
Description: Industry Solution - Telecommunications Object in a telecommunications service such as telephony, Internet, cellular network, which can be used to assign the telecommunications service to an open item document item in RM-CA. A telecommunications service object can be a telephone number, IP address or a cell phone number, which is assigned to the document item. Example: ISDN connection An ISDN connection is a multi-line connection with 3 associated telephone numbers. Each telephone number in the ISDN connection can be billed separately and all 3 telephone numbers entire ISDN connection can also be billed collectively in RM-CA. Each individual call must be assigned to a telephone number for billing. Each telephone number represents a telecommunications service object in RM-CA.
Key Concepts: The Telecommunications Service Object (TSO) is a component of the IS-T SAP for Telecommunications. It is a set of objects that are used to define and manage telecommunications services. These objects include service profiles, service plans, service parameters, and service elements. The TSO also provides a framework for managing the lifecycle of services, from creation to termination. How to use it: The TSO can be used to create and manage telecommunications services. It provides a set of tools for defining service profiles, service plans, and service parameters. It also provides a framework for managing the lifecycle of services, from creation to termination. Tips & Tricks: When creating a new service profile, it is important to consider the type of service being offered and the customer's needs. This will help ensure that the service profile is tailored to meet the customer's requirements. Additionally, it is important to consider the cost of the service when creating a new service plan. Related Information: The TSO is part of the IS-T SAP for Telecommunications suite of products. Other components include the Service Management System (SMS), Service Provisioning System (SPS), and Service Delivery Platform (SDP). Additionally, there are several third-party products that integrate with the TSO, such as billing systems and customer relationship management (CRM) systems.