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Component: IS-SE-CCO
Component Name: Customer Checkout
Description: Tip handling is activated and the tip amount can be tracked during the payment process. The tip amount is also shown in the receipt. When performing a day-end closing the tip amount can be maintained.
Key Concepts: Record tips are a feature of the IS-SE-CCO Customer Checkout component of SAP. This feature allows customers to record tips for their purchases, which can then be tracked and reported on. This helps businesses better understand customer spending habits and can be used to improve customer service. How to use it: To use the Record Tips feature, customers must first enter their payment information into the system. Once this is done, they can select the “Record Tip” option and enter the amount they wish to tip. The tip will then be recorded and tracked in the system. Tips & Tricks: When using the Record Tips feature, it is important to ensure that customers are aware of the option. This can be done by displaying a sign or message at the checkout counter that informs customers of the option. Additionally, businesses should ensure that their staff is trained on how to use the feature correctly. Related Information: The Record Tips feature is part of SAP’s IS-SE-CCO Customer Checkout component. This component also includes features such as payment processing, loyalty programs, and customer tracking. For more information on this component, please visit SAP’s website.