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Component: IS-R
Component Name: SAP for Retail
Description: Retail Replaces an original material and can be a follow-up or replacement material.
Key Concepts: Substitute material is a feature in SAP for Retail that allows retailers to substitute an item with another item when the original item is not available. This feature is used to ensure that customers can still purchase the desired item, even if the original item is not available. How to use it: In order to use the substitute material feature, retailers must first set up the substitution rules in the system. This includes specifying which items can be substituted and what items can be used as substitutes. Once the rules are set up, retailers can then use the substitute material feature when an item is not available. Tips & Tricks: When setting up the substitution rules, it is important to consider the customer’s needs and preferences. For example, if a customer wants a specific brand of item, it may be best to set up a rule that only allows that brand to be substituted. Related Information: Substitute material is just one of many features available in SAP for Retail. Other features include inventory management, pricing management, and customer loyalty programs.