1. SAP Glossary
  2. SAP for Retail
  3. store return


What is 'store return' in SAP IS-R - SAP for Retail?


store return - Overview

  • Component: IS-R

  • Component Name: SAP for Retail

  • Description: Retail Return of goods from store to distribution center.


store return - Details


  • Key Concepts: Store return is a process in SAP for Retail that allows customers to return goods purchased from a store. The process involves the customer returning the goods to the store, and the store issuing a credit note or refund to the customer. The store return process is managed by the SAP system, which records all returns and credits.
    How to use it: The store return process in SAP for Retail is initiated when a customer returns goods to the store. The store clerk will enter the details of the return into the SAP system, including the customer’s name, address, and contact information. The clerk will then enter the details of the goods being returned, such as the item number, quantity, and reason for return. Once all of this information has been entered into the system, a credit note or refund will be issued to the customer.
    Tips & Tricks: When entering store returns into SAP for Retail, it is important to ensure that all of the necessary information is entered accurately. This includes not only the customer’s details but also the item number and quantity of goods being returned. It is also important to ensure that any discounts or promotions associated with the returned goods are applied correctly.
    Related Information: Store returns are just one part of SAP for Retail’s comprehensive suite of

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store return - Related SAP Terms

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