What is 'customer return' in SAP IS-R - SAP for Retail?

customer return - Overview

• Component: IS-R

• Component Name: SAP for Retail

• Description: Retail Return of goods from an external customer wholesale.

customer return - Details

• 
  Key Concepts: 
  Customer return is a process in SAP for Retail that allows customers to return goods they have purchased. The process involves creating a return order, which is then used to credit the customer’s account and return the goods to the store. 
  
  How to use it: 
  In SAP for Retail, customer returns are handled through the Return Order function. This function allows users to create a return order for a customer, which is then used to credit the customer’s account and return the goods to the store. The return order can also be used to track the status of the return and any associated costs. 
  
  Tips & Tricks: 
  When creating a return order, it is important to ensure that all relevant information is included. This includes the customer’s name, address, and contact information, as well as any relevant product information such as item numbers and quantities. Additionally, it is important to ensure that all associated costs are accounted for in the return order. 
  
  Related Information: 
  For more information on customer returns in SAP for Retail, please refer to the SAP Help Portal or contact your local SAP representative.