1. SAP Glossary
  2. Point of Sale
  3. re-issue


What is re-issue in SAP IS-R-POS - Point of Sale?


SAP Term: re-issue

  • Component: IS-R-POS

  • Component Name: Point of Sale

  • Description: To reimburse the customer after a transaction due to a flaw in the item sold, a returned item, or other reason.


Smart SAP Assistant

  • Key Concepts: 
    Re-issue is a feature in the IS-R-POS Point of Sale (POS) system that allows a user to reprint a receipt or invoice for a customer. This feature is useful for customers who have lost or misplaced their original receipt or invoice. 
    
    How to use it: 
    To use the re-issue feature, the user must first locate the original transaction in the POS system. Once the transaction is located, the user can select the “Re-Issue” option and enter the customer’s information. The system will then generate a new receipt or invoice for the customer. 
    
    Tips & Tricks: 
    When using the re-issue feature, it is important to double check that all of the customer’s information is correct before printing out the new receipt or invoice. This will ensure that the customer receives an accurate and up-to-date document. 
    
    Related Information: 
    The re-issue feature is part of SAP’s IS-R-POS Point of Sale system, which is designed to help businesses manage their sales and inventory more efficiently. The system also includes features such as customer loyalty programs, gift cards, and payment processing.
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