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Component: IS-R-KUNDE
Component Name: IS Retail (Customer)
Description: Assignment of an original article to a replacement or follow-up article in the article master data.
Key Concepts: Substitution assignment is a feature in SAP IS Retail (Customer) that allows users to assign a substitute customer to an existing customer. This is useful when the existing customer is no longer active or has been replaced by another customer. The substitute customer will then be used for all transactions and activities related to the original customer. How to use it: To assign a substitution customer, go to the “Substitution Assignment” tab in the SAP IS Retail (Customer) application. Select the original customer and then select the substitute customer from the list of available customers. Once you have selected the substitute customer, click “Save” to complete the substitution assignment. Tips & Tricks: When assigning a substitution customer, make sure that all of the information for both customers is up-to-date and accurate. This will ensure that all transactions and activities related to the original customer are properly transferred to the substitute customer. Related Information: For more information on substitution assignment in SAP IS Retail (Customer), please refer to the official SAP documentation.