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Component: IS-R-KUNDE
Component Name: IS Retail (Customer)
Description: Article that replaces an original article for a certain period of time.
Key Concepts: Replacement article is a feature in the IS-R-KUNDE IS Retail (Customer) component of SAP that allows customers to replace an item they have purchased with another item of the same value. This feature is useful for customers who have purchased an item that is not suitable for their needs, or if the item is defective. How to use it: To use the replacement article feature, customers must first contact the store where they purchased the item and request a replacement. The store will then provide the customer with a replacement article code, which can be used to select a new item of equal value. The customer can then select the new item and complete the purchase. Tips & Tricks: When using the replacement article feature, it is important to remember that only items of equal value can be exchanged. Additionally, some stores may require customers to return the original item before they can receive a replacement. Related Information: For more information about the replacement article feature in SAP IS-R-KUNDE IS Retail (Customer), please refer to SAP's official documentation.