What is telephone sales in SAP IS-OIL-DS-OGSD - Oil & Gas Secondary Distribution?

SAP Term: telephone sales

• Component: IS-OIL-DS-OGSD

• Component Name: Oil & Gas Secondary Distribution

• Description: Component that contains the necessary functions and information for telephone sales.

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• Key Concepts: 
  Telephone sales is a component of the SAP IS-OIL-DS-OGSD Oil & Gas Secondary Distribution module. It enables users to manage and track sales activities over the phone. This includes tracking customer orders, managing customer accounts, and providing customer service. 
  
  How to use it: 
  Telephone sales can be used to manage customer orders, track customer accounts, and provide customer service. It allows users to quickly and easily access customer information, view order history, and process orders. Additionally, it provides users with the ability to track sales activities over the phone. 
  
  Tips & Tricks: 
  When using telephone sales, it is important to ensure that all customer information is up-to-date and accurate. Additionally, it is important to ensure that all orders are processed quickly and accurately. Finally, it is important to provide excellent customer service when dealing with customers over the phone. 
  
  Related Information: 
  The SAP IS-OIL-DS-OGSD Oil & Gas Secondary Distribution module also includes other components such as order management, inventory management, pricing management, and more. Additionally, there are other SAP modules that can be used in conjunction with telephone sales such as SAP CRM and SAP ERP.